Friday, December 28, 2012

Exceeding Customer Expectations by almost 20 Times!


Sometimes, people don't know what to expect when coming in to sell gold for the first time.  Take this customer experience from the past few days:

The customer came in and dumped out a bag of what appeared to be just scrap, possibly costume jewelry.  "My friend referred me to you all, and said you guys gave her a great experience - so I wanted to try it out." - she said.  Then we began to test our newly referred customer's items and explain the whole process to her.

When the process was over - literally less than 5 minutes - We gave her the total:  $550 - for her broken, scrap and unwanted items.  Her mouth hung open for what seemed like 5 minutes!  "Oh my gosh, you're gonna give me $550 for this junk?"

Our associate asked how much she was expecting - "No more than $30!" she exclaimed.  Once again, Sell Us Your Gold has defied the customer expectations - this time by almost 20 times!  By coming into one of our offices, you are assured that you will receive prices according to market conditions  - we ensure that each customer is treated fairly and with optimal value.

Scottsdale: (Opening 1/2/13)
10855 N. Frank Lloyd Wright Blvd, #106
Scottsdale, AZ  85259

Gilbert:
1034 N. Gilbert Rd, #4
Gilbert, AZ  85234

Ahwatukee/Chandler
4804 E. Chandler Blvd, #110
Phoenix, AZ  85048

10 comments:

  1. I actually need to buy gold, not sell it. Does anyone know where I can buy gold in Omaha, NE? I would appreciate any suggestions if possible.

    ReplyDelete
  2. I'm in the same boat as Kace. I'm looking to buy 14 karat gold pendants as presents for my mom and sisters. Any ideas?

    Sal Wesson | http://www.melvinand.com

    ReplyDelete
  3. What do you do with all the gold you buy? I always sort of wondered what you would do with the gold once you have it. I have a few bracelets I've been thinking about selling, but not sure it's enough money to be worth it. http://www.rosevillenumismatics.com/services/

    ReplyDelete
  4. It is amazing what some people consider to be junk. I have found some jewelry in my grandmother's collection that she really didn't want. She gave it to me and I had it looked at. It was worth more than she thought. What she thought was worthless actual was worth something.
    http://www.golddiggertradingco.com

    ReplyDelete
  5. We have gone to a gold buyer in our area in the past to sell some broken jewelry. It was a fantastic decision. We got some much needed emergency money, and we were able to recycle some old pieces that would have gone to waste otherwise. Everybody won in the end.

    http://roguevalleycoinandjewelry.com/services.html

    ReplyDelete
  6. That sounds awesome! I'm very new to the realm of gold selling. I have a lot of old watches and pieces of jewelry I've been holding on to since my great grandma died. I think I'm ready to sell them, but I'd like to be walked through the whole process. The first-timer experience you described here is exactly what I want.
    | http://www.pmt.net.au

    ReplyDelete
  7. Thanks so much for this post! This has been super helpful to me. Keep up the great work here!

    ReplyDelete
  8. That is really cool that this business is exceeding customers' expectations. I think that is necessary in a business. If you want a business to succeed, then you must think of the customer first. I would like to find a business like this that would be able to buy my gold.

    http://www.pomonapawnshop.net/Jewelry-Brokers-Pomona-CA.html

    ReplyDelete
  9. Thanks for taking the time to discuss this, I feel strongly about it and love learning more on this topic.
    Titanium Necklaces

    ReplyDelete
  10. I have bookmarked your blog, the articles are way better than other similar blogs.. thanks for a great blog!
    Titanium Necklaces

    ReplyDelete