Friday, December 28, 2012

Exceeding Customer Expectations by almost 20 Times!

Sometimes, people don't know what to expect when coming in to sell gold for the first time.  Take this customer experience from the past few days:

The customer came in and dumped out a bag of what appeared to be just scrap, possibly costume jewelry.  "My friend referred me to you all, and said you guys gave her a great experience - so I wanted to try it out." - she said.  Then we began to test our newly referred customer's items and explain the whole process to her.

When the process was over - literally less than 5 minutes - We gave her the total:  $550 - for her broken, scrap and unwanted items.  Her mouth hung open for what seemed like 5 minutes!  "Oh my gosh, you're gonna give me $550 for this junk?"

Our associate asked how much she was expecting - "No more than $30!" she exclaimed.  Once again, Sell Us Your Gold has defied the customer expectations - this time by almost 20 times!  By coming into one of our offices, you are assured that you will receive prices according to market conditions  - we ensure that each customer is treated fairly and with optimal value.

Scottsdale: (Opening 1/2/13)
10855 N. Frank Lloyd Wright Blvd, #106
Scottsdale, AZ  85259

1034 N. Gilbert Rd, #4
Gilbert, AZ  85234

4804 E. Chandler Blvd, #110
Phoenix, AZ  85048

Saturday, December 15, 2012

Scottsdale: We're Back - New Location!

Sell Us Your Gold is happy to announce that we are coming back to Scottsdale 1/1/13 with a brand new location!

The new location will be at:

10855 N. Frank Lloyd Wright Blvd
Suite #106
Scottsdale, AZ  85259
Cross Streets:  Shea and Frank Lloyd Wright
(480) 415-4652

This is exciting news, and we are happy to cover the North Scottsdale market.  Expect the same great level of customer service, coupled with our top-level pricing.  We test all items in front of you and will ensure that we will beat the competition.

Come in and see for yourself, you won't be disappointed.

Monday, October 15, 2012

Attention Scottsdale Customers - Location Closed

Attention Scottsdale Customers: 
SUYG Scottsdale Location has closed (effective 10/1/12)

Dear Sell Us Your Gold customers:

We have decided to end the lease at the location at our Scottsdale store (formerly located at 4110 N. Goldwater Blvd, #100, Scottsdale, AZ  85251)

We will be updating your soon as to where our next location will open up, as we are still finalizing spots in the area.

Please visit any of our other locations in the interim:

Sell Us Your Gold Gilbert
1034 N. Gilbert Rd, #4
Gilbert, AZ  85234
(480) 398-3249

Sell Us Your Gold (Ahwatukee/Chandler)
4804 E. Chandler Blvd, #110
Phoenix, AZ  85044
(480) 584-3886

Our Dallas/Carrollton Location is located at:
3720 N. Josey Lane, #100
Carrollton, TX  75007
(972) 492-5161

Friday, September 7, 2012

Check Out The Price of Gold!

If you haven't checked the price of gold in a while, you may do a double take today!  We have seen a sharp rise in the market, as of this morning the market is at $1738/oz for Gold, and above $33.50 for Silver.
What does this mean?  It means you will get higher payouts for your Broken, Scrap, and Unwanted jewelry.  Just as an example - an average men's wedding ring that would have fetched $100 just a few weeks ago, would be worth more like $115 today.  Of course, thats good news for you - the customer.
Come by any of our locations and see for yourself.  We guarantee, that our courteous service, transparent testing process and top-notch pricing will not disappoint! 

Friday, July 6, 2012

This is Why Customers Choose Sell Us Your Gold

Here's yet another story of how Sell Us Your Gold stands above the competition:

One of our customers brought in a piece of jewelry to one of our locations recently.  She got it priced out, but wasn't sure if she wanted to sell.  We quoted her a price of $378 and she decided she wanted to think about it.  A few days later she walks back into our store - with an interesting story to tell.
Since she was on the other side of town, she decided to take the same piece into a local buyer who also advertises very heavily.  For the very same piece, the competitor offered her only $250 total!
Obviously upset at the price she received, she walked away from that store upset.
The next day, the store owner calls her and tells her "Uh, gold went up a lot today - so I can offer you $370 for your item."
Luckily for the customer, she did not fall for the antics of the shop owner.  While it was true that gold went up by a few dollars that day - it did not go up enough to add over 33% to the previous price that was quoted.  When the owner realized that he was missing out on the sale, he then called the customer with a good offer.
But what about his initial offer?  Why was his initial offer so low? 

At Sell Us Your Gold, we ensure that our prices are consistent - updated real time according to the market.  We apply a fair, consistent pricing model - that is up front and is sure to win over the customer. 

Needless to say, the customer in the previous story came back to us.  She said - "I just didn't trust the guy" after the initial interaction - "and you guys are always so honest."  We pride ourselves in integrity, and providing a customer-focused experienced each time.  Come see for yourself - you will not be disappointed!

Friday, May 25, 2012

Have a Safe & Happy Memorial Day Weekend

We would like to wish everyone a safe and happy Memorial Day Weekend!

We will be closed on Memorial Day (Monday, 5/28/12) in order to observe the holiday.

Sell Us Your Gold offices will re-open on Tuesday, and resume normal business hours.

Feel free to stop by any of our convenient locations, and see why we're one of the most respected names in the business.  We will give you a quick, informative, no hassle quote - and you will see that our pricing is among the highest in the industry.

Our loyal customer base can attest to the level of service and expertise that Sell Us Your Gold's associates give to each individual customer experience.  Stop by and see for yourself, you will not be disappointed!

Tuesday, March 20, 2012

Story of a Satisfied Customer!

At Sell Us Your Gold, we pride ourselves in creating exceptional customer experiences.  We love it when customers receive unexpected value - and show their surprise at the payouts they receive from us.  Here is just a recent example at one of our locations:

A customer walked in with a pouch of old jewelry for the first time - as is the case with most of our customers.  When selling gold for the first time, it can be an intimidating experience - but not when you walk into a Sell Us Your Gold office.  The customer watched as our associate separated, tested and weighed her items.  She was not apparently expecting much, based off the reaction she gave when we gave the price of nearly $300...she responded "Holy - - -" we will leave out the 2nd word.  "Yes, I want to sell it! I thought I was gonna only get $20 for this old junk!"

Luckily for her, she came and saw the professionals for Sell Us Your Gold.  We adjust our prices according to where the market is at, so you know you are getting the most for your value when you come visit us.  For this customer, she walked away with a giant smile on her face - and 15 Times the amount that she was expecting for her old and unwanted items.  Come see for yourself, and you will not be disappointed!

Tuesday, February 14, 2012

Valentine's Day is Here - Time to Sell Us Your Gold!

If you still haven't gotten that last-minute Valentine's Day gift for your loved one, and are in need of some cash - why not visit Sell Us Your Gold?
Even if you have broken, scrap or mismatched jewelry, it still has a lot of value - given the high Gold, Silver and Platinum prices.
In a rush?  No problem.  The process for selling your items takes an average of 5 minutes or less.  We will quickly and accurately test your items in front of you. We will then weigh the items and price them according to karat and adjust the price as the market goes up.
As our customers all know - it is a quick, easy and valuable process.  All our offices are in safe and professional environments, so you will not be disappointed.  Come by and see for yourself and you will see why we are a leader in the Gold Buying Industry!

Friday, February 3, 2012

Who Really Pays The Most?

Now that the gold-selling process has become more familiar among the public, many people are able to research and find great information online.  Consumers are now familiarizing themselves with checking on per gram, per pennyweight and percentage of melt value - which are definitely important measurements when finding the right gold buyer.  It is important, however to not take shortcuts when researching when and where to sell your gold.

There are many competitors who are willing to tell the consumer any price when they call over the phone - only to rescind change their price when the customer gets into the store.  For example - a jewelry buyer locally gave an individual an astronomical estimate over the phone - however once the consumer got in the door - the jeweler then dishonestly assessed their items, playing games with weights and karats.

That is why it is IMPORTANT to go in and get the bottom line price - because many times - the price per gram that is quoted often comes with an *Asterisk* by it.  At Sell Us Your Gold, we do not play games - we give an honest, fair assessment of your items.  We will carefully test your items in front of you, ensuring that you are comfortable with the process.  When we quote you the final price - you will not be disappointed!

Come into any of our locations in the Phoenix or Dallas Fort Worth areas and we guarantee you will be a satisfied customer!

Thursday, January 26, 2012

Gold and Silver Back on the Climb!

January has seen the gold and silver markets rise substantially.  As of today, Gold has crossed the $1720/oz mark, and Silver is moving up to the $33.62 mark!  This means that now is a great time to sell your broken, scrap and unwanted items - and maximize your payout!

Analysts are projecting the market to rise further in the coming weeks, due to the continued economic uncertainty in the world.  If you would like to come by and see for your self, stop by at any of our locations - 3 in the Phoenix Metro Area:

4804 E. Chandler Blvd, #110
Phoenix, AZ  85048
(480) 584-3886

1034 N. Gilbert Rd, #4
Gilbert, AZ  85234
(480) 398-3249

4110 N. Goldwater Blvd, #100
Scottsdale, AZ  85251

and our newest location in the Dallas/Fort Worth metro area:

3720 N. Josey Lane, #100
Carrollton, TX  75007
(972) 492-5161

We look forward to serving you and providing maximum value for your items!