Friday, October 29, 2010

Exceeding Expectations! (again)

This week, a customer came in to sell a large 14k necklace that she has had for years. She had previously taken the same item to a well-known heavily advertised competitor for a quote as well. When we tested, weighed and priced the item, she was in shock: $870.00 was the offer she received at Sell Us Your Gold.
How much did the competitor offer her? $500.
Our price nearly doubled that of the well known competitor - suffice to say, that the customer was very pleased with her experience, and disgusted at the lowball offer she received elsewhere.

She also stated that she wished she sold her previous items to us - because she knows that she could have received more at Sell Us Your Gold!

This story is something that we are hearing daily - with satisfied customers visiting our Gilbert and Scottsdale locations. Not sure? See for yourself - come visit us at either location, and you will receive a consistent customer experience in a safe, courteous and professional environment.

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