Although we've only been in our new Gilbert location since mid-October - our customers will agree that we are truly making an impact on to whom and where they will sell their gold and silver items.
#1 Security: One great example is from a high-end customer who came in earlier this week. She commented on how safe and professional of an environment that we provide for our customers. Rather than going to a store where their items are not tested in front of them - Sell Us Your Gold makes our customers part of the process. We explain step-by-step the testing process and ensure that our customers feel comfortable throughout. This particular customer has been reluctantly bringing her gold items to other places for years, but now she says: "I will be your customer for the long-term."
#2 Integrity: Many times, our customers unknowingly bring in items that are not real gold. Some shops make the customer feel guilty or brush off customers who bring in items that are not gold and silver. At S.Y.G, we treat our customers with respect and dignity - many customers who may have brought in non-gold or non-silver items have returned with piles of real gold and silver items after we have explained the process on what to look for.
#3 Value: Just yesterday, a new customer brought in a pile of broken gold items. She had never understood how the process worked - and walked away with $385.00! She said "I only expected like $25.00. I'm definitely going to be back!" At Sell Us Your Gold, we are here to bring a long-term business relationship with our customers, rather than a one-time transaction. We educate our customers on the gold market and what causes fluctuations - all with the goal of building a trusting relationship and a more savvy consumer.
Experience this for yourself - bring your unwanted, broken or mismatched gold and silver items, and you will not be disappointed!
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